Frequently asked questions

Let's try to find the answer to your question.

Top questions

Can I change my tickets booked online?

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Can I change booking online if I have done Online Check-In?

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How much baggage can I check in?

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How can I submit a claim?

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Booking information

Is it safe to book a ticket online?

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Can I book connecting flights?

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When is my booking confirmed?

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Does my small child need to be checked in?

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Travel information

How many pieces of baggage can I check in?

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Can I get a refund on my unused checked baggage fee?

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Can I carry liquid in my cabin bag?

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How can I carry my medication?

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