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Common questions

What can I do with the Premium access pass?

With the 1 year access pass you have unlimited access to all Premium Elements, Demos and Tutorials Shortcode. Just copy + paste the shortcode and CSS (if needed) and import it to your Flatsome project. It's as easy as that!

Can I get an access pass without PayPal?

At the moment we only support PayPal as a payment option. If you like we can also send you an invoice by email for a regular bank transfer. Would you like an regular invoice? Just send us an email with your company details.

What happens if my access pass is expired?

We don't like secret membership renewals. So when your pass is expired we don't automatically renewal your membership. Of course we will inform you in advanced.To gain access again you need to purchase a new access pass.

Why paying if I can create these elements myself?

Good question! Off course you can also create the same elements. But since we are creative experts with more than 10+ years experience in the design field. We collect and create stunning looking elements that are full responsive. You happy, Client happy, We happy :)

What's the difference between the Flatsome Studio?

The Flatsome theme has their own Flatsome Studio with a great collection of elements. At Flatelements we like to take it to a next level by adding custom CSS and creating elements inspired by award winning websites. Combine Flatelements with the Flatsome Studio and you have the best library to create stunning websites in no-time.

Will there be more elements?

Weekly we are adding more and more elements to the library. Your access pass is helping us to make this happen. If you have any special requests please send us an e-mail.

Can I get support on my website?

Flatelements does not provide direct support on your website. If the elements are not working correctly we kindly ask you to contact us by e-mail or leave a comment on the specific page of the element.

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